Enterprise technology is evolving at breakneck speed making it tough for IT decision makers to stay ahead of the curve. With competition coming from completely unrelated sectors, technology leaders are under immense pressure to not only stay ahead of the competition but also to open up new revenue streams.
Almost all enterprises are undertaking digital transformation, which leads to an increase in their attack surface. Against such a fluid technology landscape, it makes the job of an IT leader tough and bogs him down. In a heart-to-heart conversation with ETCIO, technology decision makers discuss which shackles need to be broken.
What does ‘Freedom’ mean for technology leaders?
Prashant Gupta: Freedom for a technology leader is to enable robust and efficient solutions for clients and industry to manage cyber risk appropriately. In the world of information security, the independency of building holistic cyber solutions is one of the key aspects which gives leaders the liberty to perform at their optimum efficiency and encourages them to keep doors open for exploring new ideas. Freedom from cyber espionages and threats is also something that will help leaders grow fearlessly.
Vipul Anand:While in our country business users, more often than not, don’t take the onus of execution of technology projects. The real freedom for tech leaders would be when people, process and technology start working in a seamless manner with no follow ups, no reminders and sacrosanct deadlines. This will help us to drive more projects to the benefit of our businesses, and business users will find themselves in a better tech-enabled environment.
Sachin Jain: Freedom for technology leaders is to do away with day-to-day operational and mundane tasks which takes up a lot of energy and time. They should get freedom from transactional tasks and move towards more strategic work. The cycle for new enterprise-class technology is reducing fast and technology leaders are struggling to manage what they have and what they need to do. Besides, the threat landscape continues to increase. A simplified technology stack with well-defined security framework is what most of us strive for.
What role can the government play in helping you achieve the freedom you seek?
Prashant Gupta: In the field of cyber security, government can support organizations by defining appropriate policies and frameworks. There should be national cyber awareness programs which should be rolled out at all levels thus helping the nation to move in a positive direction to protect its critical assets from cyber-attacks.
Vipul Anand: I think the government policies in our country are quite positive when it comes to digitisation. The recent decisions including GST and ICFOR compliances etc are some of the many steps that have helped the industry. The onus is now on us to imbibe them in our business ecosystem.
Sachin Jain: Regulation around data protection is what everyone is eagerly waiting for. It will help streamline and define many missing controls for people in such a large country as ours. Policy around telecom resources has to change. We are still living with more than a decade-old policy that has no relevance in the current scenario where technology has evolved big time.
What freedom do you wish to have at the board table?
Prashant Gupta: Cyber risks should be discussed and prioritized with the leaders of the organization. Board should be made aware about the impact of cyberattacks on the business, and their inputs should be considered appropriately in the cyber security plan of the organization. Timely involvement of board in the issues related to cyber security can definitely help to maintain and sustain cyber security measures in the organization.
Vipul Anand: Gone are the days when technology leaders used to have a tough time seeking approvals from the Board for their proposals. Boards are now keen to approve the proposals that bridge the gap between business needs and business goals within optimum costs.
Sachin Jain: Freedom to express, plan, think and execute what a technology professional wants. Budgetary constraints at times create challenges but a confident and convincing pitch always gets a hearing at board table.